Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

ROI Calculator

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Psychosocial risks in our workplace have been appropriately assessed, recognised and mitigated
Our organization attracts and retains good people/talent
Our people are routinely exposed to periods of severe job demand (e.g., extensive hours, physically/emotionally tiring work, or high workload).
The resilience of our people supports productivity and helps our organization to maintain a high level of quality and commercial performance.
Our managers and people leaders have the skills and means to appropriately engage and support staff they suspect are experiencing a period of compromised mental health.
Our current wellbeing strategies and offerings are meeting the needs of our workforce (e.g., are up to date with technology, being utilised, and causing measurable positive outcomes)
Diversity, Inclusion and Equity is considered in all components of our business and our leaders view DEI as key strategic pillars of organizational success.
We have a clear and effective process of resolving interpersonal conflict between team members, which resolves both the immediate challenge and addresses the source.
Our organisation knows how to and is prepared to support individuals immediately impacted by organizational change.
Our organization has in place an effective employee listening strategy that measurably keeps us engaged and responsive to employee needs.