Members

Customer Hub
Local Service Partner

Local Service Partners

Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

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COVID-19 Resources

Everything you need to stay ahead of the pandemic

Workplace Options’ team of professional counselors, trainers, and wellness coaches are providing ongoing support and practical resources designed to help you navigate the COVID-19 pandemic.

Message from the CEO

To our clients and members around the world, we want you to know that we are here for you.

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Resources for Client Organizations

In response to COVID-19, we are now offering live and virtual services and programs to best serve our clients’ needs.

  • Short-term, structured counseling provided over the telephone
  • Services provided by professional counselors
  • Sessions scheduled at a time convenient for employees
  • Available to participating employees and family members

  • Live and online training sessions
  • Credentialed trainers
  • 10 on-demand modules
  • Download

  • 24/7 confidential telephonic support
  • Services provided by professional counselors
  • Available to participating employees and family members
  • Rapid Response Hotline

  • A sequence of learning events to help managers and employees develop strategies to pivot back to the workplace
  • The Series includes three modules:
    • Module One: A Personal Roadmap to Resilience
    • Module Two: Reunited – Learning and Growing from Our Unique Experiences
    • Module Three: Pivoting Back to the Workplace – Strategies for Managing Hybrid Work Teams
    • Download

  • Short-term, structured counseling provided via iConnectYou app or video conference
  • Services provided by professional counselors
  • Sessions scheduled at a time convenient for employees
  • Available to participating employees and family members

Resources for Individuals

We understand that these challenging times bring a lot of stress. Fear and anxiety about COVID-19 can be overwhelming. Below are links to articles and information to help you, your family, and the community stay connected, adapt to change, and stay healthy. These COVID-19 community resources will be updated weekly to provide you with the latest tools for your wellbeing.

Infographic

Answers to Your Most Pressing COVID-19 Questions

Coronavirus (COVID-19)

The coronavirus (COVID-19), also known as the 2019 novel coronavirus, is a respiratory disease that was originally identified in Wuhan, China. Coronaviruses are a kind of virus that are known for having little points on them which give them the appearance of a crown when viewed under a microscope (corona is ‘crown’ in Latin). Coronaviruses are relatively common, and most symptoms are mild, like the common cold.

World Health Organization

How to protect yourself against COVID