The emotional support provided by Global Employee assistance programs is almost exclusively short-term and solution focused. However, longer term counseling interventions are being introduced in a competitive marketplace. Until now there has been a shortage of published research into the effectiveness of such interventions using large populations of EAP cases.

The 2022 impact report, highlights Workplace Options' progress towards helping organizations become more resilient and supporting people to make a transformative difference in their lives. Individually and together, our team is fully invested in eliminating mental health stigma and enabling people to be their authentic selves.

Money is one of the most significant sources of personal stress. Financial stress, like all forms of excess stress, affects a person’s physical and mental health. While financial stress is a personal problem, it also impacts worker performance. Employees can be distracted and exhausted by personal financial concerns, and their money worries can lead to higher rates of illness and absenteeism.

Absenteeism involves multiple individual and organizational factors, which means that we need to take an analytical approach, looking into the various causes in order to determine what actions to take. Therefore, WPO takes the approach of Understanding in order to take action.

While the public relies on the output of the arts and entertainment industry for relaxation, amusement, and information, the workers who create that content often do so under conditions that put their mental health at risk.

While the delivery of employee wellbeing services is a profoundly human endeavor – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members.

Years of experience have shown us that every customer experience is unique and that each customer is the final arbiter in everything we do. We don’t measure success by how rigidly we comply with our processes. It’s whether we make a meaningful difference to the person we’re serving. In other words, our customer experience metrics can’t be just about doing things right. They have to measure whether we’re doing the right thing.

The study measured 24,000 participants over a three-month period and was focused on employee mental health issues. The findings are part of an initiative that WPO plans to share quarterly to identify global workplace wellbeing trends.