Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

White Papers

While the delivery of employee wellbeing services is a profoundly human endeavor – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members.

  • 6 January 2022

Years of experience have shown us that every customer experience is unique and that each customer is the final arbiter in everything we do. We don’t measure success by how rigidly we comply with our processes. It’s whether we make a meaningful difference to the person we’re serving. In other words, our customer experience metrics can’t be just about doing things right. They have to measure whether we’re doing the right thing.

  • 6 January 2022

The study measured 24,000 participants over a three-month period and was focused on employee mental health issues. The findings are part of an initiative that WPO plans to share quarterly to identify global workplace wellbeing trends.

  • 18 November 2021

Global Leader in Total Wellbeing

Let us help you transform the employee experience