Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.
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  • On the next screen, you’ll be asked to enter your company code and company password.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Digital Strategy

OUR DIGITAL TECHNOLOGY STRATEGY

While the delivery of employee wellbeing services is a profoundly human endeavor – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members.

Employee wellbeing services

While the delivery of employee wellbeing services is a profoundly human endeavour – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members. People are at the heart of what we do. We understand the power of technology and how to harness it to engage and empower individuals to access the care they need when they need it. Our digital technology strategy does just that. It is designed to provide a meaningful and positive experience for each member we serve throughout their wellbeing journey. Precision reporting through our allinclusive customer hub delivers valuable insights and reports that are unique to each employer helping to maximize their investment.

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