Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Wellness Coaching

Certified coaches offer telephonic and video coaching to support improved health and wellbeing

Individualized, telephonic support to help employees reach their optimal personal and workplace wellbeing

The individual lifestyle choices of your employees can directly impact the health and wellness of your organization and ultimately your bottom line. Many chronic health conditions, like type 2 diabetes, heart diseases, and strokes can be managed or prevented with healthy lifestyle choices. Workplace wellness coaches equip employees to change habits and incorporate healthy behaviors that result in improved wellbeing.

Customized, individual support

–  Health coaches for companies partner with employees to develop personalized wellness plans

– Wellness goals commonly focus on issues around weight management, nutrition, tobacco cessation, physical activity, stress management, and overall lifestyle improvement

– Ongoing coaching sessions provide personal accountability and nurture new habits that can lead individuals to long-term success

– Wellness coaches are live, with support provided in the local language

Professionally-trained corporate health and wellness coaches

Employee wellness coaches receive extensive training in Workplace Options’ Live Well Wellness Global Coach Training Program, which is recognized by both the International Coaching Federation (ICF) and the National Board for Health and Wellness Coaching (NBHWC)

 

Wellbeing Case Studies

Case Study

Bullying at School

SITUATION   A working mother recently sought support through the Child and Family Wellbeing plan for her 10-year-old son, who had been experiencing bullying at school. The family had just relocated to the mother’s home country, where her son faced language barriers. Unlike his peers,…
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Case Study

Social and Academic Performance 

SITUATION   A concerned father sought support through the Child and Family Wellbeing plan for his 13-year-old son. The dad realized that his boy had become timid and quiet since starting secondary school. This change in behaviour was negatively impacting the son’s academic performance and confidence.…
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Case Study

Substance Misuse and Self-Harm Tendencies

SITUATION   A concerned mother sought assistance through the Child and Family Wellbeing plan for her 17-year-old daughter. She reported that her daughter had begun lying and hiding her occasional social use of cannabis. This behaviour caused undue stress in the family. The mother was concerned,…
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Case Study

Supporting Children through Divorce

SITUATION   A female employee reached out to discuss strategies for dealing with a series of ongoing conflicts with her ex-husband. They had been separated for the past two years. Her ex-husband now resides in a different country, while she has moved on and been dating…
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Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned mother sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023

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