Members

Customer Hub
Local Service Partner

Local Service Partners

Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

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Wellness Coaching

Certified coaches offer telephonic and video coaching to support improved health and wellbeing

Individualized, telephonic support to help employees reach their optimal personal and workplace wellbeing

The individual lifestyle choices of your employees can directly impact the health and wellness of your organization and ultimately your bottom line. Many chronic health conditions, like type 2 diabetes, heart diseases, and strokes can be managed or prevented with healthy lifestyle choices. Workplace wellness coaches equip employees to change habits and incorporate healthy behaviors that result in improved wellbeing.

Customized, individual support

–  Health coaches for companies partner with employees to develop personalized wellness plans

– Wellness goals commonly focus on issues around weight management, nutrition, tobacco cessation, physical activity, stress management, and overall lifestyle improvement

– Ongoing coaching sessions provide personal accountability and nurture new habits that can lead individuals to long-term success

– Wellness coaches are live, with support provided in the local language

Professionally-trained corporate health and wellness coaches

Employee wellness coaches receive extensive training in Workplace Options’ Live Well Wellness Global Coach Training Program, which is recognized by both the International Coaching Federation (ICF) and the National Board for Health and Wellness Coaching (NBHWC)

 

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
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Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Related Products

Wellness Coaching

Case Study

Managing Trauma Triggers After Experiencing Assault  

  • Emotional Support

A support worker who works at a residential care facility..

View case study
26 January 2023

Coping with a diagnosis

  • Individual Effectiveness

A student called the Student Assistance Program for in-the-moment support…

View case study
18 January 2023

Elder Care

  • Practical Support

A participant reached out looking for resources for himself. He..

View case study
5 January 2023

Wellbeing Ambassador Program

  • Organizational Effectiveness

The Wellbeing Ambassador Program is part of an organization’s strategic..

View case study
1 December 2022

A Comprehensive Needs Assessment

  • Organizational Effectiveness

SITUATION A multinational corporation that was preparing to implement a..

View case study
30 November 2022

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