Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Continuing Education

Virtual on-demand courses to support the professional development of all coaches

Virtual On-Demand Classes

Coaching for Tobacco Cessation

Quitting tobacco use, and vaping is one of the most challenging subjects in improving health and wellness.

Nicotine addiction impedes the quitting process and adds a layer of complexity for a client to change behaviors and establish patterns to be successful. This on-demand recorded webinar covers tobacco use, as well as how to facilitate a tobacco cessation session with empathy, while remaining non-judgmental, and supporting the client in cultivating positive emotions and self-talk.

Facilitator: Susan Hochberg, NBC-HWC, ACC, NCTTP

2 credits | $20.00

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Right Brain Forward

Come play with images, metaphors, and other right brain activities to engage your client’s whole creative self.

In this course you will strengthen your listening muscles and learn to deepen your client’s well of awareness. Participants will be equipped to take these skills into coaching sessions to co-create strategies that help glide through sticky problems.

Facilitator: Simone Horvitz, NBC-HWC, ACC

1 credit  | $10.00

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Weight Loss Surgery 101-Supporting Clients Along Their Journey

In some settings, coaches support clients as they actively pursue and complete the requirements for weight loss surgery and learn to navigate life post-surgery.

This 2-hour training will discuss obesity, weight loss surgery, and how coaches can support clients along their weight loss journey. We also include an example of a 30-minute coaching demonstration.

Facilitators: Susan Hochberg NBC-HWC, ACC, NCTTP and Debbie Jongkind, RD, LDN, PCC, NBC-HWC

2 credits | $20.00

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Gut Brain Connection

Be informed about the connection between the gut and the brain and what this means for health.

Learn how lifestyle choices influence this axis between the brain and gut. This on-demand webinar will give you another perspective on healthy lifestyles and explore how this information can be applied to your coaching relationships.

Facilitators: Gretchen Hofing, MPH, RD, LDN, NBC-HWC, PCC and Caroline May, MBA, MSN, NBC-HWC

1 credit | $10.00

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Wellness Coach Training for Professional Growth

Workplace Options provides access to a number of health coach classes online to support coaches’ professional development. These cover a wide range of topics related to health and wellness coaching, including understanding the social determinants of health, motivating clients to make positive lifestyle changes, supporting clients with tobacco cessation and exploring the gut-brain connection. Our certified health coach training online is facilitated by our experienced and certified coaches. These professionals provide practical strategies and insights aimed at helping other coaches enhance their skillsets and become more effective at supporting their clients.

Our health and wellness coach training online offers more than valuable insights. Because they are virtual and can be accessed on-demand, they’re affordable and flexible. These continuing education options give coaches new skills and knowledge to improve their practices and serve their clients as effectively as possible. By participating in these wellness coach courses online, coaches can become more empathetic, knowledgeable and effective in supporting their clients’ wellness goals. Workplace Options’ offerings for health and wellness coach online courses can be a valuable resource for coaches who want to grow professionally and deliver the highest-quality services to their clients.

Our mission is to provide our clients with human-centered wellbeing solutions that address the emotional, physical and practical needs of individuals and organizations. We abide by the values of customer focus, open communication, innovation, integrity, teamwork and investing in our people. We serve more than 75 million people within 116,000 organizations around the world.

Wellbeing Case Studies

Case Study

Bullying at School

SITUATION   A working mother recently sought support through the Child and Family Wellbeing plan for her 10-year-old son, who had been experiencing bullying at school. The family had just relocated to the mother’s home country, where her son faced language barriers. Unlike his peers,…
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Case Study

Social and Academic Performance 

SITUATION   A concerned father sought support through the Child and Family Wellbeing plan for his 13-year-old son. The dad realized that his boy had become timid and quiet since starting secondary school. This change in behaviour was negatively impacting the son’s academic performance and confidence.…
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Case Study

Substance Misuse and Self-Harm Tendencies

SITUATION   A concerned mother sought assistance through the Child and Family Wellbeing plan for her 17-year-old daughter. She reported that her daughter had begun lying and hiding her occasional social use of cannabis. This behaviour caused undue stress in the family. The mother was concerned,…
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Case Study

Supporting Children through Divorce

SITUATION   A female employee reached out to discuss strategies for dealing with a series of ongoing conflicts with her ex-husband. They had been separated for the past two years. Her ex-husband now resides in a different country, while she has moved on and been dating…
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Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned mother sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023

Let's start a conversation

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