Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Live Well Wellness Global Coach Training

Professional coach training preparing coaches to utilize a values-based whole-person approach to coaching while also equipping them with the knowledge and skills to apply for professional coaching credentials

Become Credentialed

As a global provider of coaching services, Workplace Options brings a high level of practical experience to its Live Well Wellness Global Coach Training. Not only has the program been successfully used to train coaches on five continents, but it is also recognized by:

the International Coaching Federation (ICF) as a Level 1 Accredited Program providing 66 hours of approved coach-specific education
the National Board for Health and Wellness Coaching in the NBHWC-Approved Training Programs list

Learn more about the program

View the FAQ

2025 sessions

Training objectives to become an accredited coach

Describe the scope of professional coaching globally

Learn how to effectively establish a coaching agreement

Distinguish the differences between offering services as a coach rather than a therapist, medical expert, or mentor

Define and apply the ICF and NBHWC core competencies to structure the coaching conversation

Learn how to navigate the coaching sessions to build a client’s self-efficacy and guide toward lasting support for positive outcomes

Demonstrate core coaching skills through participation in triad and buddy coaching groups (coach, client, observer)

Training components to apply for professional coaching certifications

The training program is fully virtual and is delivered in both synchronous and asynchronous learning modules:

Core Coach Competency Training: 66 hours,
Core Health and Wellness Knowledge: 18 hours.

Why choose the Live Well Wellness Global Coach Training?

Training participants learn to use motivational interviewing techniques and a values-based, whole-person approach to coaching, which supports the participant’s emotional, physical, and practical wellbeing. Coaches are trained in—and practice—the core competencies of the ICF and NBHWC in their sessions. Training methodology is based on a blending of behavior change theories, including positive psychology, management and human development, and Prochaska’s readiness-to-change model.

Graduates of the Live Well Wellness Global Coach Training meet the training requirements to sit for the Health and Wellness Coach certifying examination to obtain the National Board Certified Health & Wellness Coach credential (NBC-HWC). They also meet the training requirements to apply for the Associate Certified Coach credential (ACC) with the International Coaching Federation.

All training elements are delivered in English.

Wellbeing Case Studies

Case Study

Transforming People Leadership in a Volatile World

The Situation: After the COVID-19 pandemic, a large multinational resources company faced challenges supporting a workforce strained by uncertainty, disruptions, and mental health concerns. Border restrictions left many expatriates unable to return home, increasing stress levels, while fluctuating workloads overwhelmed employees. In a region where…
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Case Study

Transforming People Leadership in a Growing Cybersecurity Firm

The Situation: A rapidly expanding cybersecurity firm in the APAC region faced challenges as their workforce grew, particularly in roles involving intensive online monitoring for antisocial content. With employees in multiple locations, the HR team needed to enhance leadership skills to support employee wellbeing and…
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Case Study

Bullying at School

SITUATION   A working mother recently sought support through the Child and Family Wellbeing plan for her 12-year-old daughter, who had been experiencing bullying at school. The family had just relocated to the mother’s home country, where her daughter faced language barriers. Unlike her peers,…
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Case Study

Social and Academic Performance 

SITUATION   A concerned father sought support through the Child and Family Wellbeing plan for his 13-year-old son. The dad realized that his boy had become timid and quiet since starting secondary school. This change in behaviour was negatively impacting the son’s academic performance and confidence.…
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Case Study

Substance Misuse and Self-Harm Tendencies

SITUATION   A concerned father sought assistance through the Child and Family Wellbeing plan for his teenage daughter. He reported that his daughter had begun hiding her occasional social use of cannabis. This behaviour caused undue stress in the family. The father was concerned, because a…
Read More

* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

The Situation: After the COVID-19 pandemic, a large multinational resources..

7 October 2024

The Situation: A rapidly expanding cybersecurity firm in the APAC..

7 October 2024
  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned father sought assistance through the Child and..

3 June 2024

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