Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Employer Duty of Care and Burnout

The concept of burnout is complex and the employer’s duty of care responsibility to assess and mitigate foreseeable risk is often misunderstood, even by well-meaning responsible employers. The purpose of this paper is to provide some general guidance for employers—and in particular HR practitioners—in meeting their baseline duty of care obligations to worker burnout regardless of the sector in which they operate. The author, Lisbeth Claus, is a Professor Emerita of Management and Global Human Resources at the Atkinson Graduate School of Management of Willamette University.

ABOUT THIS REPORT

Recent trend reports indicate that stress and burnout among workers of all occupations are on the rise compared to 2019 pre-pandemic levels, resulting in a ‘burnout crisis’. The reasons cited for this widespread burnout focus mainly on the macro context of the world of work: crucible events like the pandemic, the isolation of remote workers, staffing shortages due to the ‘great resignation’, cost cutting by employers, and workers being always ‘on’ due to communication technologies—all conditions contributing to work overload, the blurring of work and life boundaries, and work stress. In addition to those macro externalities, burnout is also due to unhealthy work cultures at the organizational meso-environmental level. Burnout has become an important topic in the wellbeing conversations of today.

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Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

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What employers can do to support, retain and earn the loyalty of returning parents

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There are protective factors that decrease the likelihood of postpartum depression, as they relate to health, work, family, finances, culture, infrastructure, and social support. HR managers, policymakers, and insurance providers must familiarize themselves with these evidence-based measures to transform the workplace into a more supportive and empowering environment for postpartum individuals.

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When leaders incorporate DEI best practices into their daily behavior, they give their organization a fast-pass to workplace excellence where people feel valued, included, and encouraged to contribute their best work.

  • 3 April 2024