Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

The impact of short-term counseling on wellness

The Outcomes Rating Scale (ORS) validates significant clinical improvements in wellbeing

The emotional support provided by Global Employee assistance programs is almost exclusively short-term and solution focused. However, longer term counseling interventions are being introduced in a competitive marketplace. Until now there has been a shortage of published research into the effectiveness of such interventions using large populations of EAP cases.

METHOD

This study aims to examine the effectiveness of counseling in the short-term model adopted by the Employee Assistance industry. In particular, this study focuses on the effectiveness of the short-term counseling model by users of the Workplace Options (WPO) employee assistance program. These users are referred to Masters-level counselors who then deliver in-person face-to-face, structured telephonic, or structured video counseling sessions.

Download the Booklet

Download the Booklet

What employers can do to support, retain and earn the loyalty of returning parents

  • 6 May 2024

There are protective factors that decrease the likelihood of postpartum depression, as they relate to health, work, family, finances, culture, infrastructure, and social support. HR managers, policymakers, and insurance providers must familiarize themselves with these evidence-based measures to transform the workplace into a more supportive and empowering environment for postpartum individuals.

  • 18 April 2024

When leaders incorporate DEI best practices into their daily behavior, they give their organization a fast-pass to workplace excellence where people feel valued, included, and encouraged to contribute their best work.

  • 3 April 2024

Mental health is critical to human health and wellbeing, yet mental health problems are more likely to go undiagnosed and untreated than physical health problems. With the pandemic, international conflict, increased financial stress from inflation, and concerns about food and fuel shortages, mental health is being challenged in new ways.

  • 15 September 2023

Organizational risk management has broad applications, from mitigating financial risk to recognizing and managing risks in safety, quality, health, legal liability, and the organization's impact on the environment. Risks to and from an organization's employees fall within the scope of risk management, typically with a focus on reducing the risk of accidents, injuries, or illness and putting controls in place to prevent employee theft or fraud. Workplace safety, for example, is commonly seen as part of risk management, and that concern extends to aspects of employee health, such as fatigue, that can impact accidents and error rates.

  • 11 September 2023