Your Member Benefits Website features include:

  • Access to online articles with helpful information
  • Ability to submit an online form asking a counselor to contact you
  • Topics covering working life, wellness, parenting, management, etc.

Your Customer Hub features include:

  • Automated headcount updates in UCMS
  • Invoicing reflective of the active populations under your account
  • Access reporting with case trends, disruptive issues, utilisation

Local Service Partners

Local Service Partners are independent EAPs with which WPO has established strategic relationships for the delivery of global EAP services in alignment with the WPO models, processes and quality standards.

Employee Wellness Solutions For The Retail Industry

Working in the retail sector can be demanding for associates, with many trying to balance their work schedules and their home life. Employers who want their workforce to be happier and healthier can achieve this with the help of an employee assistance plan (EAP) administered through Workplace Options. Our extensive range of wellbeing services makes us the top choice for a retail EAP that gives your employees the support they need to be successful.

Our Comprehensive Solutions

When you choose us to provide you with an associate assistance program for your team, they can receive comprehensive wellbeing solutions. We provide EAP support for the retail industry based on a holistic, participant-centered approach that focuses on employees’ emotional, physical, and practical needs.

For example, our services for wellbeing in retail can address the various emotional stressors your employees can face. Whether they struggle with work-life balance or need counseling to help them overcome stress, we provide compassionate, solution-focused guidance that can help them achieve higher levels of satisfaction. In terms of promoting physical health, our wellness coaching expertise can offer support to employees managing chronic conditions or seeking to adopt healthier lifestyles.

Providing practical support can make a tremendous difference for retail workers, and we also offer a number of programs to help ease their burden in many respects. Whether it’s helping new parents return to the workforce, offering life coaching to help them cope with changes, or easing the transition back to work after a long-term illness, we can give your team members the guidance they need.

Why Choose Workplace Options?

You need your employees to be at their best so they will provide the level of service your customers expect and deserve. This is why an EAP administered by Workplace Options can make a big difference. Our caring professionals are here and ready to give your team the support and advice they need to affect positive changes in virtually all aspects of their lives. When your employees are happy and secure, it will be reflected in how they approach their work. To learn more about all the benefits our capabilities can deliver for your retail operations, reach out and speak with one of our helpful representatives today.

Wellbeing Case Studies

Case Study

Bullying at School

SITUATION   A working mother recently sought support through the Child and Family Wellbeing plan for her 10-year-old son, who had been experiencing bullying at school. The family had just relocated to the mother’s home country, where her son faced language barriers. Unlike his peers,…
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Case Study

Social and Academic Performance 

SITUATION   A concerned father sought support through the Child and Family Wellbeing plan for his 13-year-old son. The dad realized that his boy had become timid and quiet since starting secondary school. This change in behaviour was negatively impacting the son’s academic performance and confidence.…
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Case Study

Substance Misuse and Self-Harm Tendencies

SITUATION   A concerned mother sought assistance through the Child and Family Wellbeing plan for her 17-year-old daughter. She reported that her daughter had begun lying and hiding her occasional social use of cannabis. This behaviour caused undue stress in the family. The mother was concerned,…
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Case Study

Supporting Children through Divorce

SITUATION   A female employee reached out to discuss strategies for dealing with a series of ongoing conflicts with her ex-husband. They had been separated for the past two years. Her ex-husband now resides in a different country, while she has moved on and been dating…
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Case Study

Managing Trauma Triggers After Experiencing Assault  

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.

Case Study

  • Bullying and Harassment

SITUATION   A working mother recently sought support through the..

3 June 2024
  • Pressure to Perform

SITUATION   A concerned father sought support through the Child and..

3 June 2024

SITUATION   A concerned mother sought assistance through the Child and..

3 June 2024

SITUATION   A female employee reached out to discuss strategies for..

3 June 2024

A support worker who works at a residential care facility..

26 January 2023

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